Arbor Glen Nursing Home Survey in California: Violations, Ratings & Insights

By Garrett Fry

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Elder Abuse

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Last Modified on Jan 12, 2026

Deciding on long-term care for a family member is a high-stakes choice. For residents of the Golden State, looking at an Arbor Glen nursing home survey in California for violations, ratings, and insights can help you understand a facility’s history of safety and compliance.

These surveys, conducted by the California Department of Public Health, serve as a report card for the quality of life residents experience. Unfortunately, many facilities struggle to meet basic standards. If you discover that your loved one has been injured in a facility with a history of violations, you may need to hire a nursing home negligence lawyer to protect their rights and future.

Navigating California’s Nursing Home Survey Laws

California’s nursing home survey laws are meant to be a shield for the vulnerable. Under Health and Safety Code 1424, the state categorizes violations according to how severe they are, with  Class AA citations being the most severe, since they often involve the death of a resident.

The Centers for Medicare & Medicaid Services has recently increased its focus on after-hours inspections because many complaints involve incidents that happen on nights and weekends when management is gone, and staffing levels drop. Staffing levels are a critical issue when you consider the following data:

• 87% of nursing homes operated in the red or barely broke even in 2024.
• In 2024, over half of nursing homes in the United States reported that the state of their workforce had stayed the same or gotten worse in a span of six months.
• 7 out of 10 nursing homes still employed fewer people in 2024 than they did before the COVID-19 pandemic in January 2020.

If your loved one was injured during a weekend shift or at an understaffed or financially struggling facility, a nursing home licensing survey case might reveal that the facility was operating with fewer nurses than the law requires.

Identifying Neglect and Violations in California

Neglect in a nursing home is rarely a one-time accident but usually follows a pattern. California state data reveals that:

• Between 2018 and 2023, except for in 2020, over 600 state enforcement actions were issued each year to skilled nursing facilities for being harmful to residents’ safety, health, and security.
• Citations for the most serious violations were as low as a level 4 in 2020 and as high as a level 25 in 2023.
• Since 2021, California has issued over 145 penalties for violating nursing staffing standards each year.

If survey results show a facility has repeated failures in quality of care and staffing, it’s a major red flag that the facility is not providing the environment your loved one deserves.

Hire a Nursing Home Negligence Lawyer

State inspectors can issue fines, but they cannot obtain compensation for your family’s pain and suffering. You should hire a nursing home negligence lawyer to conduct an independent investigation into the facility’s management.

While a state surveyor might visit for a few days, a dedicated legal team can look at months of internal staffing logs, payroll records, and medical charts to see if the facility was intentionally understaffed to save money.

A nursing home negligence attorney who knows the local laws of Glendora and the state laws of California understands that a 1-star rating is often a sign of a deeper problem. If a facility consistently fails to meet staffing requirements, it is only a matter of time before a resident is ignored or injured.

At Belgum, Fry & Van Allen, our team can access and use state survey data as a foundation to prove that the facility was on notice about their risks but failed to fix them.

FAQs

How Can You Check Nursing Home Violations at Arbor Glen?

You can check nursing home violations at Arbor Glen Care Center on East Arrow Highway in Glendora through the CDPH Cal Health Find portal or the Medicare Care Compare website. You can also use the ProPublica Nursing Home Inspect tool, which provides the full text of the Statement of Deficiencies (Form 2567). This form explains exactly what the inspectors saw, such as unwashed residents or unanswered call lights.

What Are Red Flags to Notice in Nursing Homes?

Red flags to notice in nursing homes in Glendora and other places include a smell of urine or feces, which suggests a lack of regular changing and hygiene care. Also, if you hear call bells ringing for more than a few minutes, the facility is likely understaffed. When residents suddenly lose weight, this is a primary sign of dehydration or malnutrition. Likewise, unexplained bruises are often a sign of rough handling during transfers or falls that went unreported.

What Is the Biggest Complaint Regarding Nursing Homes in California?

The biggest complaint regarding nursing homes in California is the neglect of basic needs. According to the California Department of Aging, residents frequently report being left in bed for hours without being turned, missing their medications, or being unable to get help going to the bathroom. These issues are almost always tied to chronic understaffing.

What Are the Odds of Succeeding in a Legal Complaint Against a Nursing Home?

The odds of succeeding in a legal complaint against a nursing home are relatively high in most cases, even though medical malpractice cases can be difficult. Plaintiffs often receive compensation in legal claims against nursing homes, and most claims are settled outside of court to avoid the expenses associated with a trial.

Get Accountability Through Legal Action

If the state’s Licensing Surveys for Nursing Homes in California show a pattern of failure, you have a responsibility to act. Filing a legal claim does more than just result in money for medical bills. It forces a facility to change its practices, potentially saving other residents from the same fate.

Belgum, Fry & Van Allen is committed to holding Glendora area facilities accountable for the standard of care they are required to provide. We handle every nursing home licensing survey case with the urgency, compassion, and attention it deserves. Contact us today to begin the journey toward justice.